TM Training & Development

increasing business through knowledge

01480 405583

Training Courses

The following are our most popular courses, however we have courses and sessions on every element of sales and lettings, so if you don’t see what you want, just pick up the phone, email us or use our contact form

Our Most Popular Training Courses

Winning Quality Instructions

For sales and lettings valuers, this course covers things an exceptional valuer needs to do before, during and after an appointment to win the business at the right price and on the right terms. The key objectives are improving conversion rates, securing appropriate asking prices and maximising fees. It has received amazing feedback and positively influenced the performance of all who have attended it.

Selling Properties in a Tougher Market

For any staff who are responsible for dealing with applicants, securing viewings and valuations, and maximising business opportunities in challenging market conditions. This course shows how to raise the bar in terms of selling skills and techniques and has proven a resounding success.

You’ve Got To Be In It To Win It.

For all staff within sales and lettings who handle valuation opportunities, fee enquiries and who book valuation appointments – all these subjects are covered with specific focus on how to do them all significantly better than your competition. A real winner!

Successful Negotiating

A fast paced session covering key ground in negotiation techniques to assist in pulling sales and lets together where other agents might fail. Suitable for any members of the team who are responsible for negotiations between clients and applicants.

Excellence in Client Care

With client loyalty and trust the absolute key to success in agency, this fantastic session shows how to win and retain your clients, thereby driving down withdrawal rates and increasing income. Suitable for any staff who are responsible for communication with vendors and landlords.

The Art of the Accompanied Viewing

This halfday session has really struck a chord with everyone who has attended it. Raising standards within the key discipline of accompanied viewings is the name of the game here and the ideas covered will ensure your results improve.

Make More Mortgage Appointments

The course aims to dispel the mystery around generating Financial Services appointments by introducing participants to a simple clear process of referral. Participants have the opportunity to practice new techniques in a supportive environment.

Building an Exceptional Lettings Business

This course has been responsible for numerous companies growing their lettings and property management businesses significantly and has made a massive impact on the bottom line of those companies. Discover how to attract landlords and how to increase income in your business.

Leading Teams to Success

The Course is designed to encourage staff to examine their own experience of being managed and apply lessons to planning their own management activities and priorities.

Coaching for Results

This programme has a practical focus in ensuring all managers fully understand their role in coaching and appraising their staff, and how to develop staff skills – equipping them with the essential coaching tools to get the most from their staff.

Essential Closing Skills for Valuers

Halfday session for valuers with a minimum of 12 months experience to cover: *What is closing?  *Closing effectively every time.  *The “Super Seven” closes.  *Handling resistance in an exceptional manner.


Cancellation policy is that up to 60 days prior to the training, cancellation is free of charge. Between 30 and 60 days prior to the event, cancellation carries a charge of 50% of the daily rate. Less than 30 days prior to the event, cancellation carries a charge of 100% of the daily rate. This policy applies to all TM training events.