TM Training & Development

increasing business through knowledge

01480 405583

Stars of Tomorrow – Raising Skills for a Challenging Market

St Neots, 30 January 2020

Stars of Tomorrow – Raising Skills for a Challenging Market

This course is designed for staff who have been in the job over a year.

An estate agency’s staff are its most important asset. Training and skill development of your team is a crucial ongoing process.

The day will cover;

  • Building successful relationships of trust with clients and customers
  • Getting the most out of applicants including making exceptional outgoing calls
  • Effective client care to maintain loyalty and improve saleability of instructions
  • Securing more offers and negotiating effectively

 

Trainers:  Julian O’Dell

Venue: TBA

Time: 9am arrival for a 9.30am prompt start to 4.30pm approx.

Business attire. Lunch, tea and coffee will be provided.

 

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30 January 2020 - St Neots (Stars of Tomorrow – Raising Skills for a Challenging Market)
Terms and Conditions
  1. For full day tours, seminar places are £225 plus vat which also includes lunch
  2. Delegate rate includes all course materials.
  3. All bookings will be confirmed and acknowledged within 7 days.
  4. All bookings require payment within 7 days of confirmation received by client.
  5. We strongly advise no reservations of accommodation or travel to be booked prior to receiving full joining instructions, as TM training & development cannot be held responsible for these costs
  6. Full joining instructions together with receipt will be issued at least 14 days prior to the event.
  7. TM training & development undertake to refund course fees in full should any course fail to meet expectations.
  8. TM training & development reserve the right to cancel courses at reasonable notice when a full refund will be offered.
  9. With the exception of the items (vii & viii) above, course fees are non-refundable once paid.
  10. Once places have been reserved online, payment will be due even in the case of delegates failing to attend the event
  11. Delegate substitutions can be made at any time without penalty.