TM Training & Development

increasing business through knowledge

01480 405583

Raising Selling Standards for the Challenges of 2020

Manchester, 20 May 2020

Raising Selling Standards for the Challenges of 2020

A half day course for any staff who are responsible for dealing with applicants. It is crucial in current market conditions for agents to be salespeople not simply order takers or polite dispensers of information, meaning that this course is essential! The course covers:

  • How to build relationships of trust quickly and effectively with new customers
  • How to stand out from other agents
  • Higher level questioning and listening skills
  • Spotting the “make you money” from the “cost you money” applicants
  • Spotting and maximising business opportunities

Trainers:  Peter Chapman

Venue: TBA

Time: 9am arrival for a 9.30am prompt start to 12.30pm approx.

Business attire. Tea and coffee will be provided.

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20 May 2020 - Manchester (Raising Selling Standards for the Challenges of 2020)
Terms and Conditions
  1. All current seminar places are £109 + VAT.
  2. Delegate rate includes all course materials.
  3. All bookings will be confirmed and acknowledged within 7 days.
  4. All bookings require payment within 7 days of confirmation received by client.
  5. We strongly advise no reservations of accommodation or travel to be booked prior to receiving full joining instructions, as TM training & development cannot be held responsible for these costs
  6. Full joining instructions together with receipt will be issued at least 14 days prior to the event.
  7. TM training & development undertake to refund course fees in full should any course fail to meet expectations.
  8. TM training & development reserve the right to cancel courses at reasonable notice when a full refund will be offered.
  9. With the exception of the items (vii & viii) above, course fees are non-refundable once paid.
  10. Once places have been reserved online, payment will be due even in the case of delegates failing to attend the event
  11. Delegate substitutions can be made at any time without penalty.