TM Training & Development

increasing business through knowledge

01480 405583

About Us

TM training & development was formed in 2002 as a result of our parent Estate Agency Thomas Morris winning the Cendant Cup, together with the accolade of “Best Independent Agent in the UK”.

This success was built on the back of an intensive and continuous training programme delivered by Julian O’Dell and Peter Chapman designed to radically improve the skill base of the company. In the following years much of this experience and knowledge has been shared with our clients, leading to the development of one of the most widely respected training companies in the industry.

We offer a wide range of solutions including bespoke in-house training sessions, open courses, mystery shopping and consultancy support.

Our time spent over many years at the coal face of estate agency and our in-depth understanding of the industry lead to our courses being valid for current market conditions and challenges, as well as ensuring that attendees benefit from being trained by an experienced practitioner, rather than somebody who has never done the job before! This “credibility factor” is regularly cited as a massive plus point by our attendees.

The benefits of our training include…

  • Increasing market share
  • Improving and protecting fee levels
  • Delivering exceptional customer service
  • Standing out from the crowd
  • Giving your business an edge over the competition
  • Maximising results by upskilling staff
  • Improved staff motivation and retention
  • Staff development to assist progression planning
  • Staff feeling invested in
  • Raising standards through consistency of behaviour