Open Courses
Open Courses provide the essential skills required by Estate Agency staff.
TM training&development provide regular Open Courses throughout the UK which are open to all interested companies and individuals.
Selling In A Tougher Market
The course is focused on helping staff who are experiencing the challenges of creating business in a difficult sales environment. Particularly useful for staff who have not previously or recently experienced a market downturn.
Gaining Quality Instructions
The programme is focused on enabling valuers to ‘stand out from the crowd’. The course is highly participative and of benefit to staff at all levels of experience and focuses on securing quality and quantity instructions.
Making More Financial Services Referrals
The course aims to dispel the mystery around generating Financial Services appointments by introducing participants to a simple clear process of referral. Participants have the opportunity to practice new techniques in a supportive environment.
Supervisory Management Skills
The Course is designed to encourage staff to examine their own experience of being managed and apply lessons to planning their own management activities and priorities.
Leading Teams Through Tougher Times
A half day session which will ensure you as leader of your team will be able to:
- Understand the key elements of effective leadership
- Set and maintain higher standards for your staff
- Review and sharpen your sales and listing operations to increase market share
- Motivate your staff effectively in difficult times
Advanced Sales Negotiation Skills
Half day session which is suitable for all levels of staff who are responsible for negotiation of offers and putting sales together.
Topics include:
- What is meant by the art of negotiation?
- Key skills of an exceptional negotiator
- Obtaining, qualifying and tying up offers
- How to get applicants and vendors to agree to a course of action
- Case studies on successful negotiation
Maximising Profit From Lettings
For all levels of lettings staff.
The Course is designed to encourage staff to examine their own experience of being managed and apply lessons to planning their own management activities and priorities.
Topics include:
- Creating an exceptional lettings process
- Gaining more instructions and raising fees
- Raising standards in your lettings approach
- Sharper selling skills for lettings staff