In-House Courses
Estate Agency Skills Courses
Introduction to Estate Agency
The programme has a practical focus in ensuring all staff fully understand their role, and are able to add value to the office in which they operate.
Selling More Property
This is a practical course which equips or reminds staff of the essential milestones of effective selling. Participants get the opportunity to learn or review the key skills that lead to success in sales.
Gaining Quality Instructions
The programme is focused on enabling valuers to 'stand out from the crowd'. The course is highly participative and of benefit to staff at all levels of experience and focuses on securing quality and quantity instructions.
Making More Financial Service Referrals
The course aims to dispel the mystery around generating Financial Services appointments by introducing participants to a simple clear process of referral. Participants have the opportunity to practice new techniques in a supportive environment.
Sales Development Courses
Selling in a Tougher Market
The course is focused on helping staff who are experiencing the challenges of creating business in a difficult sales environment. Particularly useful for staff who have not previously or recently experienced a market downturn.
Dare to be Different!
A course which compares individual experience with principles applied in top customer focused organisations and enables attendees to deliver exceptional customer service.
Maximising Business Opportunities
This is a unique and highly interactive training experience, designed to build on existing skills in order to secure more business from every opportunity.
Developing your role as a Lister / Valuer
A participative programme which introduces and develops advanced sales and communication skills.
Advanced Selling Skills
This course encourages staff to look objectively at their own skills and performance at a deeper level. It also focuses sales staff on the different communication preference of their clients.
Management Training Courses
Supervisory Management Skills
The Course is designed to encourage staff to examine their own experience of being managed and apply lessons to planning their own management activities and priorities.
Building an Exceptional Sales Team
A challenging course that helps managers, directors and proprietors reflect on their own team's level of development, and the actions required to become 'exceptional'.
Coaching your Sales Team
The programme has a practical focus in ensuring all managers fully understand their role in coaching and appraising their staff, and how to develop staff skills.
Recruitment and Selection
The programme has a practical focus in ensuring all managers who recruit staff understand the benefits of a high quality recruitment process The programme is highly interactive and involves key exercises to ensure learning and skills have been developed.